• DEFINITY station features: Call, Release, Hold, Transfer, Conference and Drop
  • DEFINITY agent features: After Call Work, Auxiliary Work, Auto-In, Manual-In and Release
  • Playback of up to 6 prerecorded agent announcements
  • Dialing from Telephony Application Program Interface (TAPI) compatible PC applications using CentreVu Agent
  • Operating buttons for continued use, even if the PC fails

System Requirements/Compatibility:

  • DEFINITY ECS 6.1 or later CentreVu Agent 2-wire TN2181 digital circuit pack or 2-wire TN2224 digital circuit pack Compatible Lucent Quick Disconnect headset