CALL MASTER I

Features:

• Digital telephone
• 10 line appearances
• Display
• Operates off of 2 pair wire

System Requirements/Compatibility:

• TN270B, TN754, and TN754B circuit boards
• Definity G1, G2, G3, ECS, S75 (R1V3) and S85 (R2V2) systems

CALL MASTER II

Features:

• Digital telephone
• 6 line appearances
• Display
• Operates off of 2 pair wire

System Requirements/Compatibility:

• TN270B, TN754, and TN754B circuit boards
• Definity G1, G2, G3, ECS, S75 (R1V3) and S85 (R2V2) systems

CALL MASTER III

Features:

• Digital telephone
• 6 line appearances
• Display
• Operates off of 1 or 2 pair wire

System Requirements/Compatibility:

• TN270B, TN754, TN754B, TN2181 and TN2224 circuit boards
• Definity G1, G2, G3, ECS, S75 (R1V3), and S85 (R2V2)

CALL MASTER IV

Features:

• 15 programmable feature buttons
• 2-line, 40-character Liquid Crystal Display (LCD)
• Built-in Recorder Interface Module (RIM) at no extra cost enables conversations to be recorded
• Dual headset jacks accommodate left- and right-handed agents also aid in training
• Optional zip-tone operation (for rapid sequence calling)
• Supports telecommuting agents with FCC Part B approval for home use; works with DEFINITY Extender

System Requirements/Compatibility:

• Requires a DEFINITY ECS, System 75 (R1V3 or higher) or System 85 (R2V3 or higher) digital port connection
• Carbon-compatible headsets
• 2-wire TN2181 or 4-wire TN754C circuit cards
• Modular-to-PJ237 adapter for headsets/handsets
• Handset kit is optional and must be ordered separately

CALL MASTER IV

Features:

• 16 programmable call appearance/feature buttons
• Connects to outboard call recorder via built-in Recorder Interface Module (RIM)
• 2-line, 24-character Liquid Crystal Display (LCD)
• Dual headset jacks for supervision or training
• 1-way speakerphone operation
• Supports work-at-home agents; meets FCC Class B requirements for home use and compatible with the DEFINITY Extender System

System Requirements/Compatibility:

• DEFINITY Enterprise Communications Server (ECS), DEFINITY ONE or DEFINITY ProLogix Release 6.1 or higher with digital port connections
• 2-wire TN2181 or 2-wire TN2224 circuit card
• Requires a Lucent Technologies or Plantronics approved headset, which plugs into 4-pin modular jack (no adapter required)
• Handset optional, must be ordered separately

CALL MASTER VI

Features:

• DEFINITY station features: Call, Release, Hold, Transfer, Conference and Drop
• DEFINITY agent features: After Call Work, Auxiliary Work, Auto-In, Manual-In and Release
• Playback of up to 6 prerecorded agent announcements
• Dialing from Telephony Application Program Interface (TAPI) compatible PC applications using CentreVu Agent
• Operating buttons for continued use, even if the PC fails

System Requirements/Compatibility:

• DEFINITY ECS 6.1 or later CentreVu Agent 2-wire TN2181 digital circuit pack or 2-wire TN2224 digital circuit pack Compatible Lucent Quick Disconnect headset